People Who Help Us

Some people do not have the support of their friends or family. Others do have friends or family to talk to, but feel that they need to share their problems with someone else.

It’s ok not to feel ok, you are never on your own.

There is always someone who can listen and help.

Below are some useful services that you might need.



The Childline service is open all day and night, every day of the week. They will listen to your problems and help you if you’re in danger. No matter how big or small your problem, a specially trained adult will be there to help and support you.

Please click here for more information.

Please click here to see a poster that has more information. 



Call 999 on your phone to reach the emergency services.

They will ask you if you want the police, an ambulance or the fire service.

Listen carefully to their questions.

It helps if you know your home address, but if you don’t, don’t worry, they can track where you are making the phone call.

Please click here to see a poster that has more information. 


Young Minds

The YoungMinds Crisis Messenger text service gives free crisis support across the UK. If you are experiencing a mental health crisis and need support, you can text YM to 85258. The crisis line is open day and night, every single day.

They know that finding the right support is important, especially if you need someone to talk to right away. They aim to connect every texter to a trained volunteer to provide crisis help. They will listen to you and help you think more clearly, helping you to know that you can take the next step to feeling better.

The trained volunteer will introduce themselves, reflect on what you’ve said, and invite you to share how you’re feeling. You’ll text each other, only sharing what you feel comfortable with. By asking questions, listening to you and responding with support, they will help you think through your feelings until you both feel you are now in a calm, safe place. You might be signposted to other services, so that you can continue to get support.

The crisis messenger service can help with urgent issues such as:

  • Suicidal thoughts
  • Abuse or assault
  • Self-harm
  • Bullying
  • Relationship issues

You can text them for free and anonymously – although if the volunteer believes you are at immediate risk of harm, they may share your details with people who can provide support.

Please click here for more information.


The Samaritans

Whatever your problem, the Samaritans are there to listen any time of day. The problem might be about yourself or someone else that you know. You can talk about whatever is on your mind.

Please click here for more information.

If these are not what you’re looking for, you can find more suggestions here.

Wellbeing Leaflet
Coronavirus Mental Health & Wellbeing Resources
Useful Contacts